What Internet connectivity does MyOwnInternet.com have?

MyOwnInternet.com houses a dual OC-3 (155.52 Mbps per OC-3 circuit) switch and, of that available bandwidth, utilizes about 3MBps for its own operations. The balance is available for dedication to clients.

What data backup services do you provide for hosted sites?

MyOwnInternet.com uses RAID (mirroring) to protect against data loss in the event of hard drive failure. Where included in hosting packages, MyOwnInternet.com can also make compressed backups of client sites on a daily basis and maintains in archive at least one prior backup.

How is the email service you provide protected against abuse?

MyOwnInternet.com does not relay SMTP mail, which requires any sender to have a valid account on the mail domain to be used for delivery. This protects against bogus senders as well as unauthorized relays.

To what extent will MyOwnInternet.com provide physical, onsite support for my collocated server?

While MyOwnInternet.com follows a 9a-to-6p EST weekday schedule for non-critical support, it is available after-hours and weekends for unscheduled emergencies and as scheduled for maintenance procedures that would adversely affect a client's peak-hour web site operation.